Return Policy

At Smart Shops 4 Life, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy within 30 days of delivery, except for products that are specifically indicated otherwise in the product description.

Return Process

Initiate Return: To initiate a return, please contact our customer service team at info@smartshops4life.com within 30 days of receiving your order. Please provide your order number and the reason for the return.

Return Authorization: Once your return request is approved, we will provide you with a return authorization number (RA#) and instructions on how to return the item.

Packaging: Please ensure that the item is returned in its original packaging, unused, and in the same condition as you received it.

Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

Refund Processing: Once we receive your return, our team will inspect the item to ensure that it meets our return criteria. Upon approval, a refund will be issued to your original payment method within 10 business days.

Non-Returnable Items: Some products may be non-returnable due to hygiene reasons or other specific conditions. These products will be clearly marked as non-returnable in the product description.

Contact Us: If you have any questions about our return policy, please contact us at info@smartshops4life.com. We are here to assist you.